Contact Hualālai Realty

Hualālai Realty
P.O. Box 819
Kailua-Kona, Hawaii 96745

Local: 1-808-325-8500
Toll-Free: 1-800-983-3880
Fax: 1-808-325-8501

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Our on-site presence just steps away from the Hualālai Coffee Company, allows us to accommodate walk in interest from resort guests. Our office is open Monday - Saturday from 8:30 a.m. to 5:00 p.m. and Sunday from 10:00 a.m. to 5:00 p.m.
Click here for location and maps.


About Hualālai Realty

Having closed nearly 700 real estate transactions at Hualālai Resort, Hualālai Realty is the resort expert in Hualālai real estate. With over 60 years of combined real estate experience, our team is best equipped to share the history of Hualālai, and our knowledge of Hualālai Resort is unmatched by any other brokerage. Since opening in 1996, we have maintained the largest market share of total sales volume annually.


Principal Broker and Director of Sales at Hualālai Realty since the end of 2003, Rob Kildow not only knows his product well, but lives it daily both professionally and personally, having purchased a villa here with his wife Barbara in 2001. A native of Washington State and a 35-year professional in the real estate industry, Rob says he fell in love with the Big Island many years ago having been captivated by the beauty, the environment, and the generosity and hospitality of the people. He made the move here in 1999 and has never looked back. Before moving to Hawaii, Rob was President of James W. Hodges, Inc. Realtors in Washington, and prior to joining Hualālai Realty; he served as Director of Sales at Hokulia Resort in South Kona for five years. In the past five years, Rob has been recognized three times by Hawaii Business Magazine as the #1 residential broker for the State of Hawaii (2010, 2012, 2015). In 2013, Rob was inducted into the "Billionaires Club" by Who's Who in Luxury Real Estate for selling over $1 Billion in real estate during the preceding 9 years as Principal Broker of Hualālai Realty. Competitive by nature, Rob seeks challenge in both his career and in his love for extreme sports – among them heli-skiing in the Canadian Rockies and road trips on his Harley Davidson. He balances that with social rounds of golf, and evenings enjoying great food and wine with Barbara.



Sales Executive Chieko Madenokoji joined Hualālai Realty in 2009 bringing with her many years of professional real estate, marketing, and international business experience in both Hawaii and Japan. Most recently Chieko spent nine years representing another luxury residential community in Hawaii. In addition to her stellar record in high-end residential sales, Chieko is bi-lingual, fluent in both Japanese (her native language) and English. Her familiarity with both the U.S. and Japanese markets, and an international roster of prospective Hualālai Resort clients, are among the many assets she brings to the Realty team. In her free time, Chieko enjoys sailing and golf with her husband.



Vivian Tobias, Director of Administration, is a 28-year veteran of the real estate development industry, 20 years of which have been at Hualālai Realty. Focused, with an acute eye for detail and accuracy, Vivian is precisely the person you want closing your real estate deal in paradise. Since joining the Hualālai Realty team, she has managed most all of the 700 property closings while juggling various other roles: Notary Public, sales statistician and overall office administration. Prior to joining Hualālai at its start-up in 1995, Vivian spent three years in Honolulu with a developer following several years working with a developer in Southern California. She is a native of New Jersey and a graduate of Rutgers University. A master at multi-tasking on the job and away from work, Vivian and her husband Mike, a veteran in the Construction Management industry, enjoy being parents to their two sons.



April Carty is typically the first voice you'll hear and the first face you will see when you phone or visit the Hualālai Realty office. As Sales Concierge, April provides a number of very important guest services including welcoming guests, arranging appointments for Sales Executives, coordinating home tours and organizing fabulous sunset showings of our properties. April, a native of New Jersey and a former travel agent, joined the Realty team in 2006, and has been providing gracious and attentive service ever since.


Born and raised in Kailua-Kona on Hawaii Island, Jeff Bacawag is a key member of Hualālai Realty's administrative team. Jeff joined Hualālai Realty in 2007 and in his role as Administrative Assistant, he provides support to the entire sales team throughout the property listing and sales process. He also serves as our additional Property Coordinator, opening and staging homes for showings. Jeff, a graduate of University of Hawaii at Manoa, has a keen eye for detail and is a very versatile member of our team.



Bryanna Pasco, born and raised on the Big Island of Hawaii, joined Hualālai Realty in 2015. As Property Coordinator, she is responsible for ensuring each property looks its best when opening and staging for showings. Additionally, Bryanna assists with the coordination of marketing initiatives for each listing such as photo and video shoots, brochures, website release, press and advertising. She also serves as an added Sales Concierge, welcoming guests, arranging appointments and coordinating tours. In her free time, Bryanna enjoys spending long days at the beach with her family, going out for dinner and a movie and having memorable family vacations. Bryanna lives in Waikoloa with her fiancé Pa’a and their two sons Qobi and Kayleb.